What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your session secure across devices. This includes your name, contact details, and the wallet identifiers linked to your DANA, OVO, or GoPay account —
-
1
because those are the payment rails we use to move funds in and out. We also log your login timestamps, device type, and IP address to detect unusual access patterns and protect your account from unauthorized use. Session cookies and local browser storage help us remember
-
2
your preferences so you're not re-entering details every time you return. We do not sell your personal data to third parties or share it for marketing purposes outside our platform. Data is retained for as long as your account is active and for a further period
-
3
required under applicable law and our financial record-keeping obligations. Access to your stored data is restricted to staff and systems with a direct operational need. Where local law and eligible regions permit, you have the right to request a copy of the data we hold about
-
4
you, ask for corrections, or submit a deletion request — details on how to do that are in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.